CONVERGYS
India Services Pvt Ltd, has a job vacancy for Associate/Senior
Associate -(Technical) position for candidate with Skills in Technical
Support ,Voice Process, Customer Support, Troubleshooting and Communication with
0-3 years experience at Delhi. The company prefers the required skills and
expects mandatory knowledge.
Required Skills :Technical
Support ,Voice Process,Customer Support, Troubleshooting, Communication.
Timings: Contact-91-11-7838823387
Address: Convergys India4B, First Floor, Taimoor NagarOpp Taimoor Nagar Gurdwara, New Friends ColonyNEW DELHI,Delhi,India 110001
Position Offered :Associate/Senior Associate -(Technical)
Company Name: CONVERGYS India Services Pvt Ltd
Location: Delhi
Qualification: Any Graduate.
Experience: 0 - 3 Years
CTC: INR
Job Description:
- Interface with customers via inbound or outbound calls or the Internet for resolving routine problems with products or services like internet, DTH or desktop.
Roles & Responsibilities:
o Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
o Clarify customer requirements; probe for and confirm understanding of requirements or problem.
o Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical.
o Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.
Candidate Profile-
o Any Graduate
oUngraduates with six month ICC experience
o BE/Btech freshers are eligible.
o Excellent verbal and written communication skills.
o 24*7 rotational Shifts.
o Salary up to 22,500 take home ,attractive Incentives amount.
Additional Benefits-
o Excellent verbal and written communication skills.
o 24*7 rotational Shifts.
o Salary up to 22,500 take home ,attractive Incentives amount.
Additional Benefits-
Both Side Cabs
o Medical insurance worth 1 lakhs.
o Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs
o Gratuity
o Education Assistance plan Annual entitlement of up to INR 24,000.
o Employee / corporate discounts at majority of retail chains / hospitals / laboratories.
For telephonic interview or to inquire about more job openings, please connect with Convergys Hiring Specialist OR Walk-In at below mentioned address:-
o Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs
o Gratuity
o Education Assistance plan Annual entitlement of up to INR 24,000.
o Employee / corporate discounts at majority of retail chains / hospitals / laboratories.
For telephonic interview or to inquire about more job openings, please connect with Convergys Hiring Specialist OR Walk-In at below mentioned address:-
Parvez- 8826295820, Salman- 8826295832
About the Company:CONVERGYS India Services Pvt Ltd
Convergys is a global leader in customer management. Our talented and dedicated team serves leading household brands in industries such as communications, retail, healthcare,
technology, financial services, and government. Convergys is passionate about delivering world class customer service each and every day. We understand that our clients have individual business needs, and that customer service in an increasingly multi-channel environment can be complicated.
Our 30+ years of experience and unique mix of Agents, Analytics, and Technology allow us to expertly guide our clients as they balance their priorities to grow revenue, improve customer satisfaction, and reduce costs.
technology, financial services, and government. Convergys is passionate about delivering world class customer service each and every day. We understand that our clients have individual business needs, and that customer service in an increasingly multi-channel environment can be complicated.
Our 30+ years of experience and unique mix of Agents, Analytics, and Technology allow us to expertly guide our clients as they balance their priorities to grow revenue, improve customer satisfaction, and reduce costs.
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