Rivera Manpower
Services, has a job vacancy for Associate/Senior
Associate -(Technical) for
candidate with Skills in Technical Support, Desktop Support and Communication
with 0-4 years experience at Bengaluru. The company prefers the required skills
and expects mandatory knowledge.
Required Skills: Technical Support, Desktop Support and Communication
This is a walkin: Job Expires On: 18th August 2018
Date: 27th July 2018 - 18th August 2018
Timings: 01:00 PM Onwards
Address:No.8, 2nd Floor, Samsung Plaza, 100ft Ring Road, BTM 2nd Stage, Next To Vodafone, Bengaluru, Karnataka 560076
Position Offered: Associate/Senior Associate -(Technical)
Company Name: Rivera Manpower Services
Company Name: Rivera Manpower Services
Location: Bengaluru
Qualification: UG: B.Tech/B.E. - Any Specialization
Qualification: UG: B.Tech/B.E. - Any Specialization
Experience: 0 - 4 Years
CTC: INR 3,00,000 - 5,00,000 P.A.
Job Description:
- Huge job opportunities under one roof!!Spot offers!!Make the best use of the opportunity. Your hunt is just a call away.
Dial - 8884444052PROCESS : TECHNICAL SUPPORT Role & Responsibilities:
Responds to customer technical problems/issues related to technical issues via phone.
Owns customer issues from beginning to resolution (handles in place).
Assists customers by diagnosing problems and providing resolutions for technical and service issues.
Uses troubleshooting techniques and tools to identify products that are defective and follows guidelines in issuing service calls/contacts.
Advises/educates customers within procedural guidelines to ensure a complete solution to their technical or service questions.
Recreates, identifies and provides input on unique or recurring customer problems.
Remains knowledgeable of Company's product line, current industry products and technologies.
Focuses on delivering a positive customer experience according to Company standards.
Monitors and tracks issues to ensure accurate resolution.
FOR MORE INFORMATION CALL
Vijay 8884444052
Chethana 7829336034
Aditi 7829330187
Palak 9916373388
Swathi 9916810679
Smitha 8884777961
- Good written and verbal communication skills
Ability to work well under pressure with high attention to detail
Ability to proof own work
Good interpersonal skills
Good Team player
Adaptability / Flexibility
Ownership and initiative
Willingness to work in a 24/7 shift environment
About the Company: Rivera Manpower Services
We currently hiring for JP Morgan Chase/ Ernst Young (EY) / IBM / Dell / First Advantage /Siemens / Infosys / Amazon / HGS / Crossdomain Solutions / Capita Solutions / Concentrix / First Advantage / Altisource / Pole To Win (Japanese Based Company)
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Source: Naukri website
