Indegene Private Limited has a job vacancy for Technical
Support Engineer position for
candidate with Computer Support, Analytical
Support, Technical Support skills with 0-2 years experience at
Bengaluru. The company prefers the required skills and expects mandatory
knowledge.
Required Skills:
This is a walkin : Job Expires On : 06th July 2018
Date: 4th July 2018 - 6th July 2018
Time: 9 AM Onwards
Address: Manyata Embassy Business Park, Outer Ring Rd, Aspen Block G4, Nagawara, Bengaluru, Karnataka 560045
Address: Manyata Embassy Business Park, Outer Ring Rd, Aspen Block G4, Nagawara, Bengaluru, Karnataka 560045
Company Name: Indegene Private Limites
Location: Bengaluru
Qualification:
Experience: 0-2 years
CTC: Best in Industry
Job Description:
- Experience working in a 24 x 7 Customer service environment
- Provide exceptional customer service to our rapidly growing customer base
- Replicating and troubleshooting product and technical issues faced by client for speedy resolution
- Taking ownership of technical issues, understanding customer requirements and work within escalation process to resolve more advanced issues
- Support and resolve incidents and problem tickets over phone/ email/WebEx with SLA defined
- Collaborate with engineering team to understand product and project requirements
About the Company: Indegene Private Limited. Indegene is an integrated scientific partner to global pharmaceutical and life sciences companies delivering a spectrum of marketing, medical, training, and research & analytics services. With operations across the US, Europe and the Emerging Markets, track record of working with most of the Top 20 global pharmaceutical companies.
We leverage the depth of our scientific expertise, scale of our operations, our hybrid delivery model, global footprint and intellectual property to deliver value across multiple dimensions. We are 500 plus professionals spread across various locations.
Our spectrum of services & products include:
- Medical Education, Marketing and e-marketing programs
- Medical Affairs-Publication writing, Medical Information Management, Medical Communications
- Training and eLearning
- Research, Analytics and Intelligence
- Patient Compliance and Adherence program management Virtual Sales Organizations
- Clinical trial analytics and benchmarking platform
- KOL Management & Medical Science Liasioning
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