Diebold Nixdorf
India Private Limited, has a job vacancy for Technical
Support Associate position for candidate with Technical Process, Networking,
Customer Service, International Voice, Technical support skills with 0-5 years experience
at Mumbai (Thane). The company prefers the required skills and expects
mandatory knowledge.
Required Skills: Technical Process, Networking, Customer Service, International Voice and Technical support.
This is a walkin : Job
Expires On : +1-800-343-2653
Position Offered : Associate/Senior Associate -(Technical)
Location: Mumbai
Experience: 0-5 years
Job Description:
- Excellent technical skills and ability to support Microsoft Windows XP, 7, 8 & 10 desktop infrastructure, Microsoft Office suite, and common printer issues. ( MAC OS will be add-on)
- Basic technical skills and support capabilities for Windows Server Infrastructure
- Understanding file permissions, access levels, Domain Controllers, Active Directory, and SharePoint.
- Basic technical skills and support capabilities for troubleshooting client network issues.
- Understanding DHCP, DNS, and Wi-Fi, VPN related issues.
- Basic technical skills and support capabilities on Exchange outlook Related issues.
- Configuration, Installation, Troubleshooting Outlook profiles, Calendars, Mailbox etc.
- Basic knowledge on support capabilities for virtualization technologies Citrix Preferred
- Basic Knowledge on ITIL, Incident Management, Handling first level of Major Incident Management.
- Support capabilities on Password Management for intranet & Enterprise applications.
- Any Ticketing tools like HPSM, Remedy etc.,
- Ability to investigate and resolve technical issues both remotely and onsite.
- Outstanding professionalism including highly developed customer service skills, issue and problem management and the ability to work independently or as part of a team.
- Strong Customer Skills and Communication Skills with excellent written and Verbal etiquette.
About the Company: Diebold Nixdorf is the world leader in providing integrated self service solutions with expertise in providing superior security systems and services.
Diebold Nixdorf was founded when Diebold Inc. merged with Germany's Wincor Nixdorf in 2016. Diebold Nixdorf is A NYSE listed (DBD) American financial self-service, security and services corporation internationally engaged primarily in the sale, manufacture, installation and service of self-service transaction systems (such as ATMs), electronic and physical security products (including vaults and currency processing systems), software and related services for global financial and commercial markets. Currently headquartered in the Akron-Canton area with facilities in nearby Green, in 1921 Diebold sold the world's largest commercial bank vault to Detroit National Bank. Diebold has since branched into diverse markets, and is currently the largest provider of ATMs in the United States.
Diebold Nixdorf employs more than 24,000 employees in more than 90 countries across the world.
With its network of 68 offices throughout India, Diebold Nixdorf services the largest installed base of ATMs in India.
Diebold Nixdorf India solutions:
Diebold markets, sells, and services a broad range of products and solutions,
manufactured by Diebold Incorporated including
Automated Teller Machines and Cash Dispensers, Cash Recycling Systems, Non cash Self Service Systems, Electronic and Physical security equipment etc.;
Automated Teller Machines and Cash Dispensers, Cash Recycling Systems, Non cash Self Service Systems, Electronic and Physical security equipment etc.;
Diebold Nixdorf Customers
We provide products and services to more than 80 Banks in India which include prestigious names such as State Bank of India, ICICI Bank, HDFC Bank, UTI Bank, Bank of Maharashtra, Canara Bank, Punjab National Bank, Corporation Bank, Dena Bank, Global Trust Bank, Centurion Bank, Indian Bank, IndusInd Bank, Jammu & Kashmir Bank, Allahabad Bank, etc.
We provide products and services to more than 80 Banks in India which include prestigious names such as State Bank of India, ICICI Bank, HDFC Bank, UTI Bank, Bank of Maharashtra, Canara Bank, Punjab National Bank, Corporation Bank, Dena Bank, Global Trust Bank, Centurion Bank, Indian Bank, IndusInd Bank, Jammu & Kashmir Bank, Allahabad Bank, etc.
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Source: Naukri website