Lore software solutions, has a job vacancy for Associate/Senior
Associate-(Technical) position for
candidate with Skills in Technical Support, Customer Support and Windows with
0-2 years experience at Bengaluru. The company prefers the required skills and
expects mandatory knowledge.
Required Skills: Technical Support, Customer Support and Windows
This is an Apply Job
Contact- Ph: 080-42645673.
Website: www.loresoftwaresolutions.com
Location: Bengaluru
Qualification: UG: Any Graduate Computer Science, Engineering or
equivalent technical discipline PG: Any PostGraduate
Experience: 0 - 2 Years
Experience: 0 - 2 Years
CTC: Best In Industry
Job Description:
How to Apply:
Send your resume mentioning the job title to candidate@leoloka.com (Technically Eligible candidates will be referred by us to available reference at respective company)
The incumbent will be responsible for providing technical
assistance as it applies to the operating systems, hardware and
infrastructures. The individual is expected to participate in troubleshooting
complex technical support issues as part of an energetic, enthusiastic and
highly experienced/ motivated team of professional support engineers. The
individual will also be expected to participate in the evaluation,
recommendation, and prototyping of new solutions as they pertain to day to day
operations.CORE RESPONSIBILITIES:Demonstrated ability to work successfully in a
cross- functional environment.Demonstrated ability to pay close attention to
detail and ability to follow through with open issues until
resolved.Demonstrated ability to work in a team environment, handle multiple
tasks simultaneously and adapt quickly to changes.Demonstrated ability to make
effective decisions within high pressured environments.Demonstrated ability to
communicate technical and production- related concepts to a broad range of technical
and non-technical staff. SPECIFIC RESPONSIBILITIES SPECIFIC DUTIES AND
RESPONSIBILITIES:Responsibility includes basic AD account management; add/
remove group memberships and customer service.Create/ work on Service request,
incident, change and problem tickets.Following clear procedures for security
and account management, escalating when necessary.Follow- up with customers for
ITSM/ HEAT ticket closure and status gathering.Manage Desktop VM
infrastructure.SKILLS AND EXPERIENCE:Proven knowledge of all aspects of the
Windows desktop infrastructure Proven knowledge of Windows Desktop Applications
Demonstrated ability to learn new technologies quickly Knowledge in Service
Desk/ Windows experience.Demonstrated excellent Oral and written communication
and interpersonal skills.Prior experience of working with Financial
Organization/ Banks in Global Environment preferred.TECHNICAL KNOWLEDGE/
SKILLS:Active Directory DHC PDNS Desktop Support SCCM Web Ex Basic Networking
Microsoft Exchange/ OutlookActiveSync Windows Operating Systems RSA/ VPN TCP/
IPMS Office VMWare Citrix/ Terminal Service ITSM tools (HP Openview, Unicenter,
Remedy)WSUSITIL.Apply Now
Send your resume mentioning the job title to candidate@leoloka.com (Technically Eligible candidates will be referred by us to available reference at respective company)
**Note: Please not that this is a free service to help the candidates. Do not pay money to anyone for jobs.
About the Company: Lore Software Solutions, a Bangalore, India based IT services company, provides software development, quality assurance, product certification and operations management services and specializes in the BFSI and Content Management domains.As the name suggests, Lore is a group of collective knowledge & wisdom backed by a seasoned team of professionals who can deliver these services with unparalleled diligence to quality and a high degree of responsiveness and ownership. Going by the tagline, its employees set the company apart by focusing on optimization and delivering the simplest and most cost-effective solutions for its clients.Our areas of expertise in the BFSI domain include:High throughput, low latency market data systems FIX certification Exchange, Broker connectivity systems Order Management System and Execution Management System Components Market Data Management (Historical, End Of Day, IPO)Customization of Trading Platforms to suite regional requirements.
Our areas of expertise in the Content Management domain include:
- Content Acquisition
- Data Warehousing
- Web Development
- SEO/SMO
- Web Analytics
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