Required Skills: Technical Support, Application Software and Software implementation
Position Offered: Technical Support Engineer
Location: Noida
Qualification: UG: B.Tech/B.E. - Computers, B.Sc - Computers, BCA - Computers, PG: MCA - Computers, MS/M.Sc(Science) - Computers
Experience: 0 - 1 Years
Experience: 0 - 1 Years
CTC: INR 1,75,000 - 2,25,000 P.A.
Job Description:
- Gather and analyse clients requirement for ERP
- Manage end to end implementation of all the modules of ERP
- Perform timely analysis and resolve all the support requests and/or cascade to the implementation & development team
- Assist in improving the ERP product solutions based on experiences shared by the clients
- Perform manual testing before deployment
- Design prototype using tools like Axure,Pencil etc.
- Identify and resolve issues and conflicts within the project team and stakeholders
- Provide ERP demonstration to the clients
- Provide required training and technical support to the non-technical team basing the procedure to operate the ERP modules
- Update data on software applications
- Handle the integration and configuration of Biometric at client end
- Good verbal and written communication skills
- Must be well groomed and presentable
- Good blend of Client facing skills and Technical aptitude
- Must be detail oriented
- Ability to multitask and meet the deadlines
- Ability to prepare/deliver effective PowerPoint Presentations
- Expert competency in MS Office, especially in Spreadsheet
- Intermediate knowledge of SQL Server 2008 R2 and higher versions
- A team player who can communicate and coordinate well with other departments involved in the service delivery
- Fair knowledge of School ERP workflows/processes would be an added advantage
- Willing to travel PAN India as per requirement
- How to Apply:
Send your resume mentioning the job title to candidate@leoloka.com (Technically Eligible candidates will be referred by us to available reference at respective company)
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About the Company: “Holding Hands People Management Pvt Ltd” is a People Consultancy organization based at Lucknow that offers services in the field of HR and Education mainly to UP and NCR region. Holding Hands was founded by Abhishek Singh as a Sole Proprietor in 2015 and later joined hands with Harshad Shukla to transform it into a Pvt Ltd company in Feb, 2017. This organization, as the name suggests, has been setup to partner and support organizations and individuals in their growth, through the solutions we offer, with a visible sense of ownership and care.
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Source: Naukri Webiste