Company Name: AIR INDIA SATS (AISATS)
Location: Delhi/NCR
Qualification:
UG: B.Tech/B.E. in Any Specialization, BCA in Any Specialization
PG: MCA in Any Specialization, M.Tech in Any Specialization
Experience: 0-2 Years
CTC: Not Disclosed
Responsible for end-user support in terms of systems, connectivity, security components, and operation equipment.
Monitoring system usage and functionality
diagnosing and solving hardware and software issues.
All open tickets will be resolved within the agreed-upon SLA.
installing and configuring computer hardware, operating systems, and applications.
Monitoring and maintaining computer systems and networks
Providing support to our operation via a remote tool, telephone, or physical support
Escalating L2 and L3 support to vendors or specific verticals
Providing support, including procedural documentation and relevant reports
supporting the roll-out of new applications.
Setting up new user accounts in Office 365 and adding users to AD
working continuously on a task until completion (or referral to third parties, if appropriate). Prioritizing and managing many open cases at one time
testing and evaluating new technology.
working closely with a senior, supervisor, or manager for process improvement and automation. • Performing periodic preventative maintenance on all the technology equipment
Responsible and accountable for overall quality, safety and security of operations in the assigned area of work.
Responsible for reporting to his supervisors occurrences, events, violations and acts that may affect safety, security and company reputation.
Role: Technology / IT - Other
Industry Type: Aviation
Department: Project & Program Management
Employment Type: Full Time, Permanent
Role Category: Technology / IT
To Apply Click Here
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