Required Skills: Linux My SQL, JAVA, Technical Process, Technical Support, Human Resources and Soft Skills
- Location: Mumbai
Qualification: Any Graduate- Any Specialization (Computers)
Experience: 0 - 2 Years
Job Description:
- Responsible for the following schedules/resolving customer cases and abide
- by the prescribed norms.
- Maintain the highest level of technical and process expertise, specific to the
- industry, client processes, applications/utilities and products.
- Maintain the highest level of soft-skills and telephone etiquettes.
- Handle cases/schedules and escalations appropriately.
- Share the technical expertise, soft-skills and telephone etiquettes with the
- team.
- Share latest technical/process related inputs with the team.
- He/She is supposed to maintain 100 % quality in terms of documenting the
- cases with the required information(complete and detailed documentation of
- the resolution and the root cause).
- Reporting to work on all the scheduled day and not taking an unplanned
- absenteeism.
- Follows & Promote the company culture, its vision & values.
How to Apply:
Send your resume mentioning the job title to candidate@leoloka.com (Technically Eligible candidates will be referred by us to available reference at respective company)
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About the Company: At eClinicalWorks, we are 5,000 employees dedicated to improving healthcare together with our customers. More than 130,000 physicians nationwide — and more than 850,000 medical professionals around the globe — rely upon us for comprehensive clinical documentation, along with solutions for Practice Management, Population Health, Patient Engagement, and Revenue Cycle Management. Privately held, and driven by innovation and excellence, we have a single focus — providing our customers with secure, cloud-based solutions to their healthcare IT needs.
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Source: Naukri Webiste