IBM India Pvt Ltd announces recruitment for the post of Technical Support Associate(Voice Process) . Applicants should have passed B.Tech/B.E from a recognized university and have between 0-3 years of experience are eligible for this position mentioned below.
The Candidate would be involved in answering questions and responding to customer requirements via Calls and emails. Also would be required to utilize the product, technology, industry and/or services skills to identify problems which may be related to Software Downloads, or any other issue with IBM's Software delivery tool.
The Candidate would be required to guide the customer, advising on potential resolutions, and play a Key role in overall customer satisfaction.
Eligible candidates may report to the interview on 07th July 2016 To 09th July 2016 from 11:00 AM to 2:00 PM.
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Position: Software Test Engineer
Company Name: IBM India Pvt Ltd
Location: Hyderabad/Secunderabad.
Qualification: Applicants should have passed B.Tech/B.E from a recognized universit.
Experience: 0 to 3 years
CTC: As per industry standards.
Job Description:
The Candidate would be involved in answering questions and responding to customer requirements via Calls and emails. Also would be required to utilize the product, technology, industry and/or services skills to identify problems which may be related to Software Downloads, or any other issue with IBM's Software delivery tool.
The Candidate would be required to guide the customer, advising on potential resolutions, and play a Key role in overall customer satisfaction.
Job skills:
- The Candidate should possess proven communication skills & flexible to work in shifts
- The Candidate should possess basic knowledge of MS Office
- The Candidate should be proficient with Computers
IBM has been present in India since 1992. IBM India's solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances.
How To Apply:
