IBM India Private Limited has a job vacancy for Technical Support
Associates position for candidate with Technical Support and International Voice Process skills with 0-2 years experience at Hyderabad. The company prefers the required skills and expects mandatory
knowledge.
Required Skills:
This is a walkin : Job
Expires On : 06th July 2018
Date: 02 July 2018 – 06 July
2018
Time: 11 AM to 2 PM
Address: IBM India Pvt. Ltd, Building no ,Mind Space
Rajeha IT Park,
Hyderabad
Position Offered: Associate/Senior Associate -(Technical)
Company Name: IBM India Private Limited
Location: Hyderabad
Qualification: UG: Any Graduate - Any Specialization PG: Any Postgraduate - Any Specialization
Job Description:
- Users and External Commercial Account End Users across NA, EMEA & AP
- Handling inbound calls / emails / chats resolving technical issues for end users
- Proficient in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
- Proficient in Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
- Ability to identify basic hardware parts and awareness of basic hardware concepts
- User level familiarity with at least one e-mail client - Outlook, Notes etc.
- Skilled in commercially standard software applications and major desktop operating systems
- Awareness of basic networking concepts and technologies
- Questioning / probing skills, as relevant to the issue and level of the caller
- Fluency in English Communications Skills (both spoken and written) / soft skills
Documents to carry
with you:
IBM has been expanding its footprint in India - and has a presence in over 200 cities and towns across the country - either directly or through its strong business partner network. IBM India has clearly established itself as one of the leaders in the Indian Information Technology (IT) Industry - and continues to transform itself to align with global markets and geographies to grow this leadership position. Widely recognised as an employer of choice, IBM holds numerous awards for its industry-leading employment practices and policies.
The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry.
Soft copies of the below documents on a USB drive (ensure education docs
scanned have all borders visible).
1. Current company's offer or appraisal letter (whichever is the latest)
2. Experience Letters from two most recent employers.
3. Last three months pay slips (with passwords, if any)
4. Updated Resume
5. A Govt. ID proof
6. Copy of your highest education mark sheets (All years/ semesters)
7. Copy of your highest education (Degree Certificate / Convocation
Certificate).
The dress code for the day is business formals or smart casuals.
On the day you visit us for the discussion, please carry a print out of
this e-mail along with an Original Govt. Approved Photo ID document (PAN Card/
Voters ID/ Driving License) for security purposes to enter IBM premises.
Request you to carry an updated resume (hardcopy) along with you.
As we
have no constraints to carrying a pen-drive onto the premises, we would request
to refrain from carrying a laptop with you for security reasons. Your
cooperation in this matter is much appreciated.
About the Company: IBM has
been present in India since 1992. IBM India's solutions and services span all
major industries including financial services, healthcare, government,
automotive, telecommunications and education, among others. As a trusted partner
with wide-ranging service
capabilities, IBM helps clients
transform and succeed in challenging circumstances.
IBM has been expanding its footprint in India - and has a presence in over 200 cities and towns across the country - either directly or through its strong business partner network. IBM India has clearly established itself as one of the leaders in the Indian Information Technology (IT) Industry - and continues to transform itself to align with global markets and geographies to grow this leadership position. Widely recognised as an employer of choice, IBM holds numerous awards for its industry-leading employment practices and policies.
The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry.
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Source: Naukri website