Walkin Fresher (0-2 years experience) job vacancy for Ace Computer Services for Customer Support Engineer/Technician in Mumbai.

Ace Computer Services, has a job vacancy for Customer Support Engineer/Technician for candidate with Skills in Technical Support and Desktop Support with 0-2 years experience at Mumbai. The company prefers the required skills and expects mandatory knowledge.

Required Skills: Technical Support and Desktop Support

This is a walkin

Timings: Contact-8828402927

Position Offered: Customer Support Engineer/Technician

Company Name: Ace Computer Services

Location: Mumbai

Qualification: UG: Any Graduate - Any Specialization

Experience: 0 - 2 Years

CTC:  INR 1,50,000 - 2,50,000 P.A.

Job Description:

• Address user tickets regarding hardware, software and networking
• Walk customers through installing applications and computer peripherals
• Ask targeted questions to diagnose problems
• Guide users with simple, step-by-step instructions
• Conduct remote troubleshooting
• Test alternative pathways until you resolve an issue
• Customize desktop applications to meet user needs
• Record technical issues and solutions in logs
• Direct unresolved issues to the next level of support personnel
• Follow up with clients to ensure their systems are functional
• Report customer feedback and potential product requests
• Help create technical documentation and manuals
• Troubleshooting Operating Systems related issues
• Configuration & troubleshooting Microsoft Outlook
• Creating users & assigning permissions in Active Directory
• Troubleshooting basic network issues

NOTE:
Interested candidates can drop their CV's at shweta@acecomputers.co.in 

About the Company: Ace Computer Services

ACE Computer services is not a consultancy, it's a leading brand in HR Outsourcing industry, having PAN India presence, with a base of 10000 + outsourced manpower.

Disclaimers : www.leoloka.com only provides information on available job openings in the IT sector. leoloka.com does not collect any money & is a free service for its users. Candidates are advised to take employment decision with proper scrutiny & we recommend not to pay any individual or firm whatsoever, the genuine nature of job posting is verified to the extent possible. Still Candidate must take employment decision with proper scrutiny.

Source:  Naukri  website