Endurance
International Group (Directi Web Technology Pvt Ltd.), has a
job vacancy for Technical Support Engineer
for candidate with Skills in Technical Support, Information Technology and
Domain registration with 0-2 years experience at Mumbai. The company prefers
the required skills and expects mandatory knowledge.
Required Skills: Technical Support, Information Technology and Domain registration
This is an Apply Job
This is an Apply Job
Position Offered: Technical Support Engineer
Location: Mumbai
Qualification: UG: B.Sc - Any Specialization, BCA - Computers
Experience: 0 - 2 Years
Experience: 0 - 2 Years
CTC: INR 2,50,000 - 3,50,000 P.A.
Job Description:
- Responsibilities:
1.Troubleshooting, resolving all technical issues related to our software and the range of products and services it provisions
2. Interacting with clients via. live chat, web-based systems, online forums and telephone to resolve their problems and gather feedback
3. Testing & analysis of all products & services
4. Identifying any bugs/issues in the system and assisting in their resolution.
Requirement Specifications
General Requirements:
1. Experience: 0-2 years in Customer Service or similar capacity, preferably on an IT platform
2. Educational Qualifications: Graduate from any stream. Any Engineering or BSc (IT or Computers) preferred
Detailed Requirements:
1. Must be customer focused and willing to do whatever it takes to resolve customer issue
2. Strong customer interaction skills and ability to work in a variety of customer situations
3. Outstanding written and verbal communication skills
4. Ability to solve complex problems quickly, inventively and resourcefully
5. Good working knowledge of computers and the internet strong ability to develop new skills
6. Strong attention to detail
7. Avid internet user, with strong inclination towards technology
8. Highly motivated and energetic team player, with excellent interpersonal skills
9. Must be willing to work in rotational shifts
Tech knowledge required:
* Networking and DNS basics
* Basic knowledge of Linux/Windows Operating Systems/Hardware/ Softwares
* Basic knowledge of Web and Email servers
* Configuration and troubleshooting mail clients using IMAP/POP/SMTP
* Domain name system (DNS)
* Domain names and domain name registration
* Web Hosting
* cPanel/Plesk
* PHP, Perl, ASP, dotNET, Perl, and FastCGI
* Drupal, Wordpress, softwaresDotNetNuke, Magento software
* Simple Database functions like Backup/Restore
* Email Solutions
* POP/IMAP/SMTP
* Digital Certificates/Issuing
Send your resume mentioning the job title to candidate@leoloka.com (Technically Eligible candidates will be referred by us to available reference at respective company)
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About the Company: Endurance International Group (Directi Web Technology Pvt Ltd.)
Endurance International Group (Directi Web Technology Pvt Ltd.)
Endurance International Group (Directi Web Technology Pvt Ltd.)
https://india.endurance.com/
Endurance International Group is a publicly traded (NASDAQ: EIGI) technology the company that helps power small and medium-sized
businesses online. Through its proprietary cloud platform, Endurance provides web presence solutions including the web
hosting, eCommerce, eMarketing and mobile business tools to approximately 4.4 million subscribers around the globe. The company's world-class the family of brands includes BlueHost, HostGator, iPage, Domain.com, A Small Orange, MOJO Marketplace, BigRock, and ResellerClub, among others.
In India, Endurance has a very strong presence through its brands Hostgator, BlueHost, BigRock, ResellerClub & LogicBoxes. Through its strong performance & brand marketing activities, Endurance has been able to cement itself as an innovative family of brands that are market leaders in their categories. Headquartered in Burlington, Massachusetts, Endurance employs more than 2,700 people across the United States in Utah, Texas, Washington and Arizona and in the United Kingdom, India, Israel, and Brazil.
Endurance International Group is a publicly traded (NASDAQ: EIGI) technology the company that helps power small and medium-sized
businesses online. Through its proprietary cloud platform, Endurance provides web presence solutions including the web
hosting, eCommerce, eMarketing and mobile business tools to approximately 4.4 million subscribers around the globe. The company's world-class the family of brands includes BlueHost, HostGator, iPage, Domain.com, A Small Orange, MOJO Marketplace, BigRock, and ResellerClub, among others.
In India, Endurance has a very strong presence through its brands Hostgator, BlueHost, BigRock, ResellerClub & LogicBoxes. Through its strong performance & brand marketing activities, Endurance has been able to cement itself as an innovative family of brands that are market leaders in their categories. Headquartered in Burlington, Massachusetts, Endurance employs more than 2,700 people across the United States in Utah, Texas, Washington and Arizona and in the United Kingdom, India, Israel, and Brazil.
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