Candidate should be able to handling customer queries regarding phones and broadband related services. Should be responsible to provide timely and effective resolutions to US customers through chats & emails and manage customer's account including credit adjustment, phone activation, billing and troubleshooting using device user's guide.
Salary is Rs 1.75 - 3.75 Lacs p.a.
This is a walk-in.
Position: US Voice & Non Voice Process
Company Name: iEnergizer Ltd
Location: Noida/ Greater Noida
Qualification: Any graduate from a recognized University.
Experience: 0-3 years
CTC: Rs 1.75 - 3.75 Lacs p.a.
Job description:
Candidate should be able to handling customer queries regarding phones and broadband related services. Should be responsible to provide timely and effective resolutions to US customers through chats & emails and manage customer's account including credit adjustment, phone activation, billing and troubleshooting using device user's guide.
About the company:
iEnergizer Ltd is a global provider of Business Process Outsourcing (BPO) solutions, from customer service and collections, to chat, claims and investor relations. Our BPO capabilities help companies increase operating efficiency through cost-effective, value generating customer contact and back-office processing centres.
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