Genpact has announced recruitment for the post of Semi-Tech Process. Applicant must have completed graduation (any discipline) from a recognized University with 0-3 years of experience is eligible for this position mentioned below.
Able to interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services. Should be deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet.
Salary is Rs 1.5 - 2.5 Lakh/Yr. Eligible candidates may report to the interview on 14th-January-2016 from 10:00 am-2;00 pm.
This is a walk-in
Company Name: Genpact
Location: Gurgaon
Qualification: Any graduate from a recognized university.
Experience: 0 to 3 years.
CTC: Rs 1.5 - 2.5 Lakh/Yr.
Job description:
- Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet.
- Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services.
- Follow standard processes and procedures.
- Identify and escalate priority issues per Client specifications.
- Redirect problems to appropriate resource.
- Accurately process and record call transactions using a computer and designated tracking software.
About the Company:
Genpact, formerly GE Capital International Services(GECIS), a GE affiliate and India's largest BPO and Knowledge Services organization, has over 55,000 employees spread across India, Mexico, Hungary, Poland, Romania, Philippines and China. In India, Genpact has over 16,000 employees working in offices in Delhi, Gurgaon, Hyderabad, Bangalore, Kolkata and Jaipur. Genpact provides a world class working environment and opportunities for career enhancement through focused training and rotations in different functions. Genpact also provides benefits such as medical, accident and life insurance, transport and round-the-clock medical facilities. Genpact was also recently named the 3rd best company to work for in India in the Business Today 10 Best Companies to work for in India survey.
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